Terms of Service

Last Updated: November 5, 2025

Effective on and after: November 5, 2025

Welcome to vitalake.org (the “Website”) operated by Vitalake LLC (the “Company”, “we”, “us”, “our”). By accessing or using the Website and any related services (collectively, the “Services”), you (“you”, “your”, “User”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Services.

1. Scope & Accepting these Terms

These Terms apply to all users of the Services, including users located in the United States and the European Union / European Economic Area (EU/EEA). By using the Services, you confirm you are at least the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity and the words “you” and “your” will refer to that entity.

2. Changes to Terms

We may revise these Terms at any time. The “Last updated” date above reflects when the most recent changes were made. We will provide notice of material changes (for example via email or on the Website) and, where required under applicable law, seek your consent. Continued use of the Services after any changes constitutes your acceptance of the updated Terms.

3. Description of Services

We provide account management, PPC (pay-per-click) and related consulting services for e-commerce sellers (particularly on Amazon and other online marketplaces). The Services may include access to resources, tools, and personalized consulting. We reserve the right to modify or discontinue (temporarily or permanently) the Services or any component thereof, with or without notice, at our sole discretion and without liability to you.

4. User Responsibilities and Acceptable Use

You agree to use the Services in compliance with all applicable laws and regulations (local, state, federal, international) and these Terms. In particular, you agree that you will not:

• falsely impersonate any person or entity or misrepresent your affiliation with a person or entity;
• interfere with or disrupt the Services or servers or networks connected to the Services;
• use the Services to engage in any illicit, fraudulent or illegal activity;
• upload, publish or transmit any content that is unlawful, infringing, defamatory, obscene, abusive, or that violates third-party rights;
• attempt to gain unauthorised access to any portion of the Services or other users’ accounts.

We reserve the right to suspend or terminate access to the Services immediately, without liability, if you violate these Terms or engage in unacceptable conduct.

5. Intellectual Property

All content, design, text, graphics, logos, button icons, images, audio clips, video clips, data compilations and software associated with the Services (“Company Content”) are the property of the Company (or our licensors) and are protected by U.S. and international copyright, trademark, patent, trade secret and other proprietary rights. You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for your internal business purposes only and subject to these Terms. You shall not reproduce, distribute, modify, publicly display, republish, download, transmit or otherwise exploit Company Content except as expressly authorised.

If you submit any content to the Services (such as feedback, comments or other materials) (“User Content”), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, display, adapt, distribute, and incorporate such User Content into the Services and related materials. You represent and warrant that you own or have the rights to submit the User Content and that its submission does not infringe any third-party rights.

6. Fees and Payment

If you subscribe to or purchase any paid Services, you agree to pay all applicable fees and charges. Payment terms will be as described when you sign up for the paid Services (including billing cycle, renewal, cancellation, refund policies, etc.). Unless otherwise stated, payments are non-refundable except as required by applicable law. We reserve the right to change fees for Services, provided we give you prior notice and the right to opt out as required by law.

7. User Conduct

You agree not to:a. Use the Services for any unlawful purpose or in any way that violates these Terms.b. Interfere with or disrupt the integrity or performance of the Services.c. Attempt to gain unauthorized access to the Services or their related systems or networks.d. Engage in any activity that could damage, disable, overburden, or impair any Melville server or the networks connected to any Melville server.

8. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY (OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR USE, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY (OR US$100, WHICHEVER IS GREATER).

10. Indemnification

You agree to defend, indemnify and hold harmless the Company and its officers, directors, employees, agents and affiliates from and against all claims, demands, actions, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms, your misuse of the Services, your User Content or your violation of any rights of a third party or law.

11. Termination

We may terminate or suspend your access to the Services at any time, for any reason (including a breach of these Terms), without liability or notice, except as required by law. Upon termination, your right to use the Services immediately ceases. Sections 6 (Intellectual Property), 8 (Warranty Disclaimer), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law & Dispute) and any other provisions that by their nature should survive, will survive termination.

12. Governing Law, Dispute Resolution and Consumer Rights (EU & U.S.)

These Terms and any dispute arising from or relating to the Services or these Terms shall be governed by the laws of the State of Ohio, United States, without regard to conflict of law principles. Notwithstanding the foregoing, if you are a consumer residing in an EU/EEA Member State, certain mandatory protections under the laws of that Member State (such as resale, unfair terms, consumer rights) cannot be waived or limited by these Terms.

You agree that any dispute shall be resolved in the courts of Cuyahoga County, Ohio, United States — unless you are a consumer located in the EU/EEA, in which case you may bring proceedings in your local competent court and you retain any rights you would otherwise have under your local consumer protection legislation.

13. Compliance with Export Controls and Legal Requirements

You shall comply with all applicable export control, sanctions and trade laws of the U.S., EU/EEA and other jurisdictions. You represent that you are not located in, under the control of, or a national of, any country subject to U.S. or EU/EEA export embargo or similar restrictions.

14. Contact Information

If you have any questions about these Terms or the Services, please contact us at:

Postal address: 11820 Edgewater Drive, Lakewood, Ohio 44107-1793, USA

Email: info@vitalake.org